An Open Letter to Telus
You suck. No one likes you.
People have cell phone contracts with you because it’s too hard to switch to someone else, and everyone else is just as crooked. But you… I hold a special place in the hatred corner of my heart for you. You charge $3.50 for a downloaded ringtone that is a PORTION of a song. I can get the WHOLE song from iTunes for $0.99. why are you ripping me off? You told me I needed a warrenty for my new cell phone because 70% of cell phones fail in the first year. You should be ASHAMED of yourself? WHO SELLS CRAP THAT FAILS ALL THE TIME? [Other than informercial people]. and if your phones DON’T fail 70% of the time in the first year [for which I have seen no proof as no one I have ever known has had a cell phone that failed] then you LIED to me to SCARE me into buying the warrenty. You try to entice people into savagely long 3 year contracts, saying that the phone they want will cost $300.00 on a one year contract but only $49.99 on a three year contract, yet you forget to point out that in a three year contract you are GOUGING them for OODLES more. When I have problems with my v-mail at work, I call the number. I speak to the disembodied voice. I spend 5 minutes telling her I am a business account and that I can’t access my v-mail. I tell her this THREE Times. Then I finally get a REAL PERSON and the first thing they want to know is: WHY AM I CALLING? I just spent the last FIVE MINUTES pushing buttons and telling the computer why I am calling.
And apparently, the issue is NEVER your fault. It’s always the people who put the phone lines in my building [newsflash – it was YOU] the people who installed my jacks [newsflash – also you] or the people who originally set up the v-mail [you guessed it – you].
You SUCK. No one likes you.